- ISO 9001: 2015 for software development and IT project implementation,
- ISO / IEC 27001: 2013 for information security management and
- ISO / IEC 20000-1: 2011 for IT service management system in maintenance and security software solutions.
Products
- improve business processes,
- saves resources and
- significantly increase efficiency.
- Energy ManagerInformacioni sistem za praćenje, analizu, planiranje i upravljanjem tokovima energije.
- Portal javnih nabavkiCentralno mesto za objavljivanje nabavki u elektronskoj formi.
- Namenski registriPotpuno prilagođena rešenja objedinjenih registara zahtevima klijenata.
- MARISCentralizovani informacioni sistem kompozitora, tekstopisaca i njihovih dela – koji obuhvata zaštitu prava intelektualne svojine autora muzičkih dela i obračun autorskih honorara nastalih na osnovu tih prava.
- HR BookAplikacija za vođenje evidencije o ljudskim resursima unutar i van firme.
- eTestingRešenje za permanentno obrazovanje i testiranja preko interneta.
- Kreditni BiroSistem za proveru i izveštavanje o trenutnoj solventnosti fizičkih i pravnih lica.
- sRisksEfikasno, transparentno i jasno dokumentovano rešenje za merenje i evidentiranje nastalih gubitaka po osnovu umanjenja vrednosti NPL.
- BankReportRešenje koji povezuje centralni bankarski sistem sa izveštajnim odeljenjem u Narodnoj Banci Srbije.
- PP reportSoftver za upravljanje poreskim prijavama.
- AgOD reportSoftversko rešenje za elektronsku razmenu podataka i izveštavanje Agencije za osiguranje depozit od strane banke.
- PP klijentSoftver za povezivanje i razmenu podataka između centralnog sistema kompanije i elektronskog bankarskog sistema.
Services Overview & Integrated Offerings
Our deep technical expertise, industry certifications, and client-centric approach enable us to precisely define project goals, conduct comprehensive process analyses, and execute deliverables within agreed scopes and timelines.
To ensure maximum operational security, quality, and service excellence, all our core delivery processes are certified and fully compliant with international standards:
- ISO 9001 – Quality Management Systems (QMS)
- ISO/IEC 20000-1 – IT Service Management Systems (ITSMS)
- ISO/IEC 27001 – Information Security Management Systems (ISMS)
- ISO/IEC 27701 – Privacy Information Management Systems (PIMS)
- ISO 14001:2026 – Environmental Management Systems (EMS)
Development of Software Applications
We design, architect, and deliver high-performance, custom software solutions built to accelerate digital transformation for commercial enterprises, public and governmental bodies, and financial institutions. By integrating modern software engineering methodologies with embedded security and quality standards, we turn complex requirements into scalable, resilient digital products.
- Custom Enterprise & Public Sector Software: End-to-end design and engineering for web, mobile, and cloud-native application architectures.
- National-Level Registers & GovTech Solutions: Engineering authoritative, high-availability electronic databases, role-based workflow engines, and public verification portals featuring cryptographic QR code validation.
- Machine Learning & Applied AI Implementations: Custom ML models for predictive analytics, risk scoring, automated anomaly detection, and data-driven decisioning built directly into core business software.
- Smart Chatbot & Conversational AI Solutions: Enterprise-grade AI chatbots and virtual assistants integrated with internal Knowledge Bases, Retrieval-Augmented Generation (RAG) architecture, and CRM systems for automated customer support and internal helpdesks.
- Financial & Banking IT Solutions: Secure API middleware, credit scoring engines, anti-money laundering (AML) tracking, e-KYC digital onboarding portals, and core banking integrations.
- Enterprise CMS & System Integration: Tailored headless CMS platforms, microservices architecture, and Enterprise Service Bus (ESB) integrations bridging legacy infrastructures with modern SaaS tools.
- ISO 9001 & ISO 27001 Quality & Security Baseline: Secure SDLC (DevSecOps) workflows with automated testing, static code analysis, and strict data governance.
Maintenance of Software Applications
Software longevity and reliability require structured lifecycle management. Our maintenance framework goes beyond reactive fixes – we actively monitor, optimize, and update your software applications to eliminate technical debt, strengthen data privacy, and maintain compliance with evolving regulatory and technological standards.
- Preventive, Corrective & Adaptive Maintenance: Proactive performance tuning, continuous code optimizations, and rapid bug resolution to minimize system downtime.
- ISO 27701 Privacy & Security Governance: Regular implementation of security patches, vulnerability remediations, and privacy protection updates compliant with international data mandates (e.g., GDPR).
- AI & Machine Learning Model Maintenance: Continuous retraining, model drift monitoring, and algorithmic performance fine-tuning for production AI systems.
- System Modernization & Code Refactoring: Upgrading underlying framework dependencies and architecture to support scaling, cloud migration, and long-term maintainability.
- Configuration & Version Management: Structured logging, environment tracking, and strict release controls across staging and production deployments.
Support of Software Applications
Operating under ISO/IEC 20000-1 guidelines, our structured support services give your organization complete peace of mind. We provide tier-based technical assistance, continuous system monitoring, and swift incident resolution to ensure continuous operational uptime and optimal user satisfaction.
- Multi-Tiered Technical Support (L1 / L2 / L3): Dedicated helpdesk services ranging from end-user guidance and application administration to complex root-cause resolution.
- Guaranteed SLA Commitments: Strict, measurable Service Level Agreements defining fast initial response times and clear resolution milestones.
- ISO 20000-1 Incident & Service Request Management: Systematic tracking, prioritization, and resolution of user requests using standardized service desk processes.
- Proactive Monitoring & Incident Prevention: Continuous application health checks and performance telemetry to detect and neutralize issues before they impact business operations.
- User Enablement & Training: Comprehensive documentation, onboarding support, and training modules to maximize system adoption and user proficiency.
Digitalization, Business Process Management (BPM) & Strategic IT Consulting
Our advisory practice combines domain expertise with deep business process understanding to guide public and private sector organizations through end-to-end digital transformations. We translate complex business goals and legal frameworks into concrete, actionable technical architectures.
- Business Process Management (BPM) & Optimization: Comprehensive mapping, re-engineering (BPR), and automation of manual operational workflows into streamlined, paperless digital processes.
- GovTech & Enterprise Digital Strategy: Crafting digital transformation roadmaps, solution architecture blueprints, and procurement-ready functional specifications for tender evaluations.
- Regulatory, ISO & Privacy Alignment: Guiding organizations toward operational readiness and full audit compliance across ISO 27001, ISO 27701, ISO 9001, ISO 20000-1, and international data protection mandates.
- Solution Architecture & Technical Feasibility: Technology stack evaluation, cloud migration planning, and infrastructure design for enterprise platforms.
- Change Management & Operational Governance: Defining role-based governance structures, operational workflows, and organizational policies to ensure smooth adoption of new digital tools.
Cybersecurity Services
Protecting critical digital assets requires a proactive, defensive security posture. Our cybersecurity specialists combine ethical hacking, secure coding reviews, and governance frameworks to safeguard your platforms against evolving threats.
- Penetration Testing & Red Teaming: Comprehensive security assessments across web, mobile, network, and cloud environments, simulating real-world attack scenarios to expose weaknesses before exploitation.
- Secure Code Review (SAST/DAST): Combining automated static analysis and manual code audits to uncover injection flaws, authentication weaknesses, and supply-chain vulnerabilities directly within your software development lifecycle.
- Cybersecurity Consulting & Compliance: Strategic guidance for risk management, Zero-Trust architecture design, incident response planning, and virtual CISO (vCISO) services aligned with ISO 27001 standards.
Research & Development (R&D) & Innovation Centre
As a registered Development and Innovation Centre, we participate actively in flagship European Union research initiatives (such as Horizon 2020 and Horizon Europe). We partner with international academic and industrial consortia to transform cutting-edge scientific concepts into market-ready pilot technologies.
- Big Data & Predictive Analytics: Architecting scalable data aggregation engines that transform heterogeneous data sources into predictive insights for public health, urban planning, and environmental monitoring.
- Smart Cities & Sustainability Tools: Building IoT-driven diagnostic systems, Smart Readiness Indicator (SRI) assessment platforms, and energy performance optimization tools.
- EU Consortia Leadership & Co-Innovation: Experienced partner providing full-lifecycle software engineering, platform development, data visualization, and technical dissemination for multi-national research projects.
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- .NET
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- Entity Framework
- Java EE
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- js
- js
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- Microsoft Visual Studio 2013
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- Microsoft Share Point 2010 i 2013
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- Android Studio
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